Safety and support

Interview independently, check references and current professional status where relevant, discuss the service scope/rate, confirm insurance and employment obligations, and agree responsibilities in writing. A profile or generic registry link is not proof of identity, competence or safety.

Keep home addresses and health information off public ads. Share only what is necessary privately. Do not send gift cards or advance transfers to strangers. Report suspicious ads, profiles and messages. Block a conversation participant to prevent further in-platform outreach; previously shared contact details cannot be recalled.

Moderators review reports during published support hours. For account appeals, correction requests and support: support@caregivers.gavia.cloud.

Support hours: Monday to Friday, 9:00 AM – 5:00 PM Mountain Time This service does not monitor care or dispatch emergency help. For an immediate emergency, contact emergency services.